All our teas are from Taiwan, which produces some of the best tea in the world.
We pride ourselves in sourcing our tea leaves cultivated only from credible family-run farms and hand roasted by our trusted tea masters. In other words, we bring the tea fresh from the farms to your cup.

We believe great quality tasting tea needs no hidden ingredient or additives.
Not only does it taste better, but it is also more beneficial for your health.

There is absolutely no sugar in our cold brew which makes it a healthier alternative to sugary beverages.

We are not halal certified. However, rest assured that we do not use any prohibited ingredient in our product.

You may store them in an airtight container or a cool and dry place. 
Avoid direct sunlight, heat and moisture.

The average shelf life of tea is 2 years. Once opened, we recommend all teas to be best consumed within 6 months to maintain its freshness, aroma and natural flavor. 

Yes. Provided there is still a remaining balance on the card.

Yes. It can be applied to the order total which includes shipping.

You can drop us an email to check the remaining balance for you.

Our gift card does not have an expiry date.

Free delivery for orders above $80. Flat rate of $8 per order and location islandwide (excluding highly restricted areas)

*Additional fee of $8 for urgent/ specific day delivery.

Once the order is confirmed, we will pack and schedule your package for dispatch within 2-3 days. Our trusted courier will take another 1-2 days to deliver the package to you. 
You may expect an estimated duration of 3-5 working days for your parcel to arrive.

We are committed to delivering products in their best condition. However, we do not offer any refunds or exchanges due to the nature of our product and hygiene of our teas.  

We provide an exchange only if:

1.)The items you received are wrong 
2.)The items are defective or damaged 

We will arrange a pickup from you for your exchange. We appreciate your understanding that we can only accept items in their original packaging and condition. We do not accommodate any item that has been altered with.  

Please contact us at enjoy@ateagrain.com with your order number within 3 days upon delivery to facilitate the process.